Data Centre Operations Standard (DCOS)

Atman Data Centers Warsaw-1 and Warsaw-2 comply with the requirements of Data Centre Operations Standard from EPI. Atman is the first company in Europe to obtain the EPI-DCOS certification.

DCOS-4 certification provides a guarantee not only that the operator’s procedures are well-defined, but also that their application is documented, and their quality and adequacy are constantly monitored. All this ensures the very high availability of the services provided at Atman’s data centers.

Zero Outage is a quality assurance program implemented by T-Systems. Its goal is to minimize downtime and maximize business continuity, and effective incident management is a substantial element of the program.

And to safeguard high quality standards in terms of service delivery and prompt incident resolution with effective root cause analysis, T-Systems collaborates with reliable suppliers and partners, which are verified under real-world conditions every year (Zero Outage Approval Program).

Zero Outage

In order to maintain high quality of the services and products offered by Atman, we have implemented and maintain the Quality Management System which fulfills the requirements of the ISO 9001:2015 standard, covering sale and provision of telecommunications services including colocation, hosting, data transmission and Internet access.

ISO-9001_en

 

ATM S.A. has been granted a certificate issued by BSI (British Standards Institution), certifying that Atman colocation and administration services comply with the SoA Declaration of Use, and the company operates based on the Information Security Management System compliant with ISO/IEC 27001:2013. This means that the company ensures high quality customer service, and the certificate guarantees keeping the standard.