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    Customer service. We are at your disposal 24/7/365

    Customer service

    • Changes to registration details
    • Update of contact addresses
    • Access granting to client services
    • Notice of visits to Atman data centers
    • Queries regarding payments and invoices
    • Complaints

    Technical support

    • Technical problems
    • Changes to service parameters
    • Planned service unavailability
    • Remote Hands service
    • Service monitoring
    • Abuse notification handling
     servicedesk@atman.pl
     +48 22 51 56 800
     +48 22 51 56 777

     

     

     

     Administration panels:
       Customer Zone
       Customer Panel (dedicated servers)

     

     

    Our standards

    95% of notifications handled within 24 hours

    from the date of receipt

    9/10 clients recommend

    our services to others
    on the basis of Atman’s survey research

    99% of positively

    handled clients’ notifications
    on the basis of the statistics from the issue ticketing system

    Less than 1% of the notifications

    are complaints

    Instant reaction

    to every client notification
    average time is 6 minutes

    Availability 24/7/365

    ATM S.A.

    Grochowska 21a
    04-186 Warsaw
    Poland

    VAT No.: PL 1130059989
    KRS No.: 0000034947 (District Court of Warsaw, 13th Commercial Division)
    REGON No.: 012677986
    Share capital: 34,526,176.80 zł, paid-in

    ul. Uniwersytecka 13
    40-007 Katowice
    Poland

    tel. +48 22 51 56 800
    faks +48 22 51 56 777