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Customer service. We are at your disposal 24/7/365
Customer service
- Changes to registration details
- Update of contact addresses
- Access granting to client services
- Notice of visits to Atman data centers
- Queries regarding payments and invoices
- Complaints
Technical support
- Technical problems
- Changes to service parameters
- Planned service unavailability
- Remote Hands service
- Service monitoring
- Abuse notification handling
Our standards
95% of notifications handled within 24 hours
from the date of receipt
9/10 clients recommend
our services to others
on the basis of Atman’s survey research
99% of positively
handled clients’ notifications
on the basis of the statistics from the issue ticketing system
Less than 1% of the notifications
are complaints
Instant reaction
to every client notification
average time is 6 minutes
Availability 24/7/365
Atman sp. z o.o.
Grochowska 21a
04-186 Warsaw
Poland
VAT No.: PL 1130059989
KRS No.: 0000923206 (District Court of Warsaw, 14th Commercial Division)
REGON No.: 012677986
Share capital: 36,183,500 zł, paid-in
Data Protection Officer:
Monika Jagodzińska
[email protected]
Uniwersytecka 13
40-007 Katowice
Poland
tel. +48 22 51 56 800
faks +48 22 51 56 777
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